The general consensus is that seemingly overnight Zoom went from an unknown company to essential infrastructure. That’s not true. Prior to the coronavirus, it was a major player in enterprise communications.  The reason most people didn’t know about it, is that it was designed as a B2B company (business-to-business sales) rather than a B2C (business-to-consumer).…

It’s 2017 and the impossible has happened. I agree with Ross Douthat. Douthat is an op-ed writer for the New York Times. He shouldn’t be. He once argued that people waiting longer to have children is “a decadence that first arose in the West but now haunts rich societies around the globe.” He spent most…

Change Management is a vague concept. It has been around for about fifty years, but there it lacks an 100 percent agreed upon definition. A cynic would say it’s almost like people built an entire industry without fully understanding what it is they were claiming to do.  John Kotter, who popularized the term, originally considered it an 8-step linear process. PROSCI, the largest…

I like Catherine Rampell. I can’t say that I am a regular reader, but every time I am forwarded something she wrote I normally read it. That being said, this week wasn’t a good week to be Catherine Rampell. She inadvertently made a case study in the dangers of data journalism.

On July 22, 2014 General Motors announced they would recall an additional 800,000 cars, bringing their annual total to 29,000,000. According to The New York Times the cars have been called back for a number of problems including: “seats, air bags and turn signals, parts that may not have been welded together properly, and a…